Patients satisfied with hospital billing processes are five times more likely to recommend the hospital to a friend, according to a study by cash flow management company Connance released yesterday.

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Revenue cycle leaders say helping patients navigate the billing process is essential in creating a positive patient financial experience. How patients are billed plays a large role in the overall ...

The Biden administration has proposed a new rule refining several aspects of the healthcare services billing process in response to criticisms levied from all sides of the industry. Unveiled Friday ...

It's hard to find a process more critical to the lifeblood of a law firm than its invoicing. Getting paid quickly and fully for professional services rendered is what keeps the lights on. It is what ...

Auditing your billing process is essential to making sure your staff is performing well and your finances are in order. Daria Semanyshyn of Advanced Medical Practice Management discusses three ...

An overhaul of the facility's practice management system helped stabilize its finances. Financial stability is a concern for many providers and it’s no different for central Alabama-based UAB Selma ...

As hospitals and health systems work to optimize patient revenue management and payer-focused billing processes, one Northern Virginia-area health system is turning to VisitPay, an online financial ...

RIAs operate in a largely fee-based industry where accuracy is key to building and maintaining trust. Incorrect information and calculations can cause your clients to lose money, damaging your ...

Only 21 percent of patients engaged with the business office after discharge are completely satisfied with the hospital billing process, according to Connance’s 2011 Consumer Impact Study. The survey ...

The numbers arrive without warning, often weeks after the crisis has passed, stamped in clinical language and coded in ways few patients understand — turning moments of vulnerability into prolonged ...